Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about online casino payouts, licensing, or bonus terms? This page explains the best way to reach the USA Casino team and what happens once your message lands in our inbox.
The Fastest Way to Contact Us
Email is the most reliable channel for reaching us. Write to us at [email protected] and a member of our editorial team will read your message personally. We do not rely on automated replies to close out enquiries — every email gets a real response from someone who has actually read it.
To help us route your message quickly, tell us upfront what it's about. A one-line subject line such as "Correction: Ignition review" or "Question about withdrawal times" lets us get the right person on it straight away.
What You Can Contact Us About
We built mooresgaragedoor.com to help US players compare high-payout online casinos, so most of the messages we receive fall into a handful of categories:
- Questions about our reviews or ratings — If you want more detail on how a site like Raging Bull, Uptown Aces, or Ignition compares on payout speed, wagering requirements, or supported payment methods, ask us directly.
- Corrections and accuracy checks — Bonus terms, licensing details, and banking options at real money online casinos change often. If something on this site looks out of date, we want to hear about it so we can verify and update it.
- Bonus terms clarification — If a welcome offer's wagering requirements, expiry date, or maximum withdrawal cap isn't clear on a casino's own site, tell us which offer you're asking about and we'll point you to what we know.
- Responsible gambling concerns — If you or someone you know is struggling to control their gambling, mention this in your message. We can point you toward self-exclusion programs and national support organizations.
- Partnership or editorial enquiries — If you represent a licensed casino operator or a related business and want to discuss coverage, introduce yourself and explain what you have in mind.
- General site feedback — Ideas for topics we should cover, casinos we should look at, or anything else you think would make this site more useful to other US players.
What to Include So We Can Help Faster
A little detail goes a long way. When your message relates to a specific casino, it helps to mention:
- The casino name (only from those we cover, such as Slots of Vegas, BetUS, or Ducky Luck)
- Whether your question is about deposits, withdrawals, bonus terms, or account verification
- The state you're playing from, since online casino legality and available operators vary by state in the US
- Any screenshots or reference numbers if you're asking about a specific transaction or support ticket with an operator
We should note that USA Casino is an independent comparison and review site. We don't operate any casino, hold player funds, or have access to individual player accounts. If your enquiry is about a withdrawal delay, a locked account, or a bonus dispute, that needs to go directly to the casino's own customer support team, who can actually look at your account. We're glad to help you understand what's typical or point you to the operator's contact details, but we can't intervene in an individual case.
How Quickly We Respond
We aim to respond to every message within two working days. During busier periods this can take a little longer, and we appreciate your patience. You will always hear back — we don't leave enquiries unanswered.
If You Need Help With Gambling Behavior
If gambling has stopped being enjoyable, is affecting your finances, or you're worried about your own play or someone else's, please say so clearly in your message. We can direct you toward deposit and time limit tools, self-exclusion programs offered by licensed operators, and national responsible gambling organizations that provide free, confidential support. You don't need to explain your situation in detail — a short note is enough for us to point you in the right direction. If you're looking for a broader view of how licensing and player protections work across different markets, our page on trusted non-GamStop casinos in the UK also touches on how regulatory frameworks differ between jurisdictions.
Our Commitment to Accuracy
Every casino featured on mooresgaragedoor.com is reviewed against consistent criteria — licensing status, payout speed, bonus terms, and banking options among them. Editorial ratings are never for sale, and no casino can pay to move up our rankings. That said, terms and conditions at online casinos change, and we rely on readers to flag anything that looks stale or inaccurate. If a fact you've spotted doesn't match what a casino currently offers, tell us and we'll check it.
Getting in Touch
Whether you're comparing bonus offers at Card Crush and Zumba Cards, checking how withdrawal times work at Bets.FM, or just want to ask a general question about how online casinos operate in the US, drop us a line at [email protected]. We read every message and look forward to hearing from you.